PARAGON DASH (PTY) LTD – PRIVACY & COOKIE POLICY

We respect the privacy of everyone who visits this website. As a result, we would like to inform you regarding the way we use your personal data. We recommend you read this Privacy & Cookie Policy so that you understand our approach toward the protection and utilization of your personal data.

 

By submitting your personal data to us, you will be treated as having given your permission – where necessary and appropriate – for disclosures referred to in this policy.

1. What Does This Privacy Policy Cover?

This privacy policy informs you regarding the use of your personal information collected during your visit to our e-commerce platform.

 

• No Data Selling: Paragon Dash does not sell, rent, or lease any personal information or customer lists to third parties.

• Operational Commitment: We are committed to providing all users and contractors with the utmost privacy and a safe online experience. This statement of privacy applies to all Paragon Dash procurement and on-demand delivery services, governing data collection and usage across our entire digital infrastructure.

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2. Collection of your Personal Information

Paragon Dash collects personal identifiable information (PII) necessary to power our just-in-time logistics model:

• Core Data Points: This includes your name, business name, mobile telephone number, email address, and exact physical job-site addresses or GPS coordinates.

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• Sensitive Data Guardrail: We do not ask for, nor do we require, sensitive personal data such as your race, ethnicity, sexual orientation, political affiliations, or religious beliefs.

• Confidentiality: All online communications, transactions, and routing instructions processed through Paragon Dash are treated as completely confidential.

3. Use of Personal Information

We collect and use your personal identifiable information to execute the specific on-demand procurement and delivery services you request:

• Logistics Coordination: Your contact and location details are utilized to manage delivery driver routing and ensure an efficient hand-off at your site coordinates.

• Communication Strings: We utilize your data to provide real-time updates regarding your order status, supplier stock notifications, or driver arrival times. From time to time, we may also inform you of new features, updates, or trade services available through Paragon Dash.

• Legal Disclosures: Paragon Dash will disclose your personal information, without notice, only if required to do so by South African law or in the good faith belief that such action is necessary to protect and defend the property, rights, or safety of the Company or its users.

4. Opt-Out Protocol

You may opt-out from any of our marketing or digital communication lists at any time. If you do not explicitly opt-out, the platform will continue to transmit operational and promotional alerts to your profile.

To opt-out of marketing communications, please contact our support team directly at paragondash1@gmail.com and request to be removed from our distribution registries.

5. Cookie Policy

5.1. What is a Cookie?

A cookie is a small piece of data sent from a website and stored on your device by your web browser while you are browsing. Cookies are designed to be reliable mechanisms for websites to remember stateful information (such as items added to your shopping cart on our Shopify platform) or to record your browsing activity (including logging in or recording which material categories were visited in the past). They are also used to remember arbitrary pieces of information that you previously entered into form fields, such as names, contact info, and delivery preferences.

5.2. Why Do We Use Cookies?

We use cookies to learn how you interact with our e-commerce content and to continuously improve your user experience when visiting our storefront.

5.3. What Types of Cookies Do We Use?

• First-Party Cookies: Issued directly from the www.paragondash.co.za domain. These are generally used to identify location preferences, hold cart data, and render basic, secure site functionality.

• Third-Party Cookies: Managed by external business partners or software providers integrated into our store. These are required to power secure card payment gateways, embed external interactive apps, or coordinate real-time live map tracking through our third-party logistics and driver dispatch software (such as Shipday).

• Session Cookies: Temporary cookies used to remember your inputs during the course of a single visit. These expire completely the moment you close your web browser.

• Persistent Cookies: Remain securely on your desktop or mobile device even after you close your browser or restart your device. We use these to analyze repeat contractor visit patterns, measure the effectiveness of our site layout, and remember your login details for fast future procurement checkout strings.

5.4. How Do I Reject and Delete Cookies?

You can change your preferences for the Paragon Dash website or any integrated third-party systems by adjusting your individual smartphone or desktop browser settings.

Please note that most internet browsers automatically accept cookies by default. Therefore, if you do not wish cookies to be deployed, you may need to actively delete or block them within your browser options. If you reject the use of cookies, you will still be able to navigate our platform, but certain specialized features—including automated coordinate mapping and checkout cart persistence—may fail to function correctly.